Shipping, Returns, and other Policies

Processing Time

Currently our process time is 3-4 weeks as each one of our items is handmade. Once an order has been completed, you will receive the tracking number for the order. Enhanced by Eddie is not responsible for lost or damaged items once the order has been shipped. A claim for lost or damaged packages will have to be processed through USPS.

Custom Requests

All custom orders must be emailed to us first before placing any orders. Please use the Custom Creation Form to contact us to see if we can do the custom order first.

Returns & Exchanges

Please know that all our items are custom made and we have a strict no returns, no cancellations, and no exchanges policy. But please contact me if you have any problems with your order.

Corrections

Please ensure your order is correct before placing the order. Orders will be processed AS IS once they are submitted at the time of purchase. Please double check all orders before submitting.